Contact Us

Gallery Submissions

We love seeing and showing off the work you've accomplished with Brazil™. If you would like to share some images and show us what you've done, you can upload them via the Gallery Submission Form. Do not forget to include how you want them credited.

Technical Support and Artist Resources

General information

Check the Brazil™ FAQ -- or check into some of the other contact options below.

Documentation

Brazil™ V2 Manual and Resources

The following are for the earlier V1.2 version of Brazil™ but contain valuable information that can apply to V2, so we make them available.

Licensed Brazil™ artists can utilize additional resources available on their SplutterFish online account pages.

Fun Hangouts for Community and SplutterFish Staff Support

  • IRC Chatroom: SplutterFish also hosts an IRC chat server at irc.splutterfish.com:5999, where you'll find many cool and talented Brazil artists. To use our web-based IRC client, you'll need a Java-capable browser.

  • Email: If all else fails, you're welcome to drop an email to our business office (contact@splutterfish.com) and we'll see that your question gets forwarded to someone that can help.

  • Phone: Unfortunately SplutterFish does not generally offer direct phone support, but will be available by phone in times of crisis to licensed artists. Our technical helpers work from various online location around the world, making organization of phone support largely impractical. Try our forums or IRC server -- you might be surprised how quickly you'll get a response.

Help with Licenses and License Software

If you are a commercial licensee of Brazil™ and need assistance with installation or licensing, you may email auth@splutterfish.com with a description of the problem. One of our staff will be glad to help. If you're seeing a specific error code, include that in the email address and we will get you up and running ASAP.

Feedback

SplutterFish.com Website Feedback

You can send any reports about broken links, spelling errors, and other general website stuff to our Webmaster: webmaster@splutterfish.com.

Product Suggestions, Feedback and Bug Reports

It is best to utilize the SplutterFish web-based forums for feedback. Sign up at forums.splutterfish.com to discuss wish-list items, bugs, and workarounds. The SplutterFish staff and helpers are very engaged with the community and we all take your feedback very seriously.

Inquiries

General Inquiries

For all general inquiries
Email: contact@splutterfish.com

Sales Inquiries

Email: sales@splutterfish.com

Business Office

Please note: Our business office does not handle support issues. Please consult the Technical Support options listed above for any technical assistance you require.

SplutterFish
Business Office Phone: 310.822.3337
Email: contact@Splutterfish.com

Report Piracy

There's nothing more frustrating for a niche software developer than when their work and livelihood is threatened by piracy. Piracy takes away valuable resources that could be put into hiring more programming staff for faster development. It hurts us and our valued customers. You can help by reporting any piracy of Brazil™. In many cases, you could be eligible for a reward if fees are recovered. Thanks for your help! Email: contact@splutterfish.com.